Restful Stay
A major renovation has rendered the Delta Kingston Waterfront Hotel beautiful and modern, with most of the rooms offering a waterfront view. The hotel is in a fantastic location on the shores of Lake Ontario, very close to shops, restaurants, Confederation Park and numerous other attractions.
Our room was large with a very comfortable king-size bed. The bathroom, with a glass-walled walk-in shower, was gorgeous. A high-tech desk offered almost every kind of connection and plug you could need for portable multimedia devices and/or a notebook. A small bar-size refrigerator was also concealed within the desk unit. Toiletries, ironing board, iron and bathrobe were supplied. The room was extremely clean in every way; hotel housekeeping staff did a great job during our two-night stay. While the free WiFi was “just OK”, I noticed that it tended to be on the slow side and stalled occasionally.
Front desk staff were quick and efficient at check-in/out. As I really didn’t deal with Reception other than this, I can’t comment further. On our morning of departure we had breakfast at the restaurant (Aqua Terra) – the food was good, the views were great and the staff were very attentive and pleasant. We did not use the pool, hot tub, gym, room service, hotel bar or any of the other services/amenities during our stay (too busy seeing Kingston), so I can’t fairly comment on those things.
Although it was generally a good experience staying here, I have a few minor niggles with the room and hotel. The air conditioning unit built into the wall was extremely loud – loud enough to prohibit quiet conversation and to wake me up in the night. Also, unless your arms are at least four feet long, the toilet paper holder is placed miles from the toilet: Delta, what’s with that??!!! As other reviewers have mentioned, it’s an extremely odd entrance to the hotel lobby via their parking lot but given the proximity of the adjoining retirement home, I can see why the hotel entrance was constructed this way.
All in all it was a great stay. I feel, though, that for a hotel in a small city such as Kingston the room rate was very expensive. I question the value-for-dollar of this hotel. Most hotels in Kingston seem to be on the expensive side so perhaps the rate is relatively not that bad. Despite some of the minor niggles, though, I would definitely return in future.
Visited: July 2014
